Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

Information We Collect

Personal Information

  • Email address and name when you create an account
  • Payment information processed securely through Stripe
  • Profile information you choose to provide

Usage Information

  • Discovery sessions, personas, and competitor analyses you create
  • Feature usage and interaction patterns
  • Technical information like IP address and browser type
How We Use Your Information
  • Provide and improve our AI-powered product discovery services
  • Process payments and manage your subscription
  • Send important updates about your account and our services
  • Analyze usage patterns to enhance user experience
  • Provide customer support and respond to your inquiries
  • Ensure security and prevent fraud
Data Protection & Security

Security Measures

  • All data is encrypted in transit and at rest
  • We use industry-standard security protocols
  • Regular security audits and monitoring
  • Access controls and authentication requirements

Data Storage

Your data is stored securely using Supabase infrastructure with enterprise-grade security. We retain your data only as long as necessary to provide our services or as required by law.

Data Sharing & Third Parties

We DO NOT sell your personal data

We may share your information only in these limited circumstances:

  • Service Providers: Trusted partners like Stripe for payments and OpenAI for AI processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition (with notice)
  • With Your Consent: Any other sharing requires your explicit permission
Your Rights & Choices

You have the right to:

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability
  • Object to certain data processing activities

Data Export: You can export all your data anytime from your Settings page. To delete your account, contact us at privacy@productleaderos.com

Cookies & Tracking

We use essential cookies to provide our services and optional cookies to improve your experience:

Essential Cookies

  • Authentication and session management
  • Security and fraud prevention
  • Core functionality

Optional Cookies

  • Analytics and usage insights
  • Performance optimization
  • Personalization preferences
Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@productleaderos.com

Address: Product Leader OS, Privacy Team

Response Time: We respond to privacy inquiries within 72 hours

This policy may be updated periodically. We'll notify you of significant changes.