Terms of Service

Please read these terms carefully before using Product Leader OS.

Last updated: January 2024

Agreement to Terms

By accessing and using Product Leader OS ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and Product Leader OS. Please read them carefully.

Service Description

Product Leader OS is an AI-powered platform that provides:

  • Product discovery and insight generation tools
  • AI-powered persona creation and analysis
  • Competitive intelligence and market analysis
  • Report generation and data export capabilities
  • Team collaboration features (on applicable plans)

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

User Accounts & Responsibilities

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One account per person or organization
  • You must be at least 18 years old to use our service

Acceptable Use

You agree NOT to:

  • Use the service for illegal or unauthorized purposes
  • Attempt to gain unauthorized access to our systems
  • Share your account credentials with others
  • Upload malicious code or attempt to disrupt the service
  • Violate any applicable laws or regulations
Subscription & Billing

Subscription Plans

  • Free Plan: Limited features with usage restrictions
  • Paid Plans: Monthly or annual billing cycles
  • Enterprise: Custom pricing and terms

Billing Terms

  • Subscriptions automatically renew unless cancelled
  • Payments are processed securely through Stripe
  • Refunds are provided according to our refund policy
  • Price changes will be communicated 30 days in advance

Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. You'll retain access to paid features until the subscription expires.

Intellectual Property

Our Rights

Product Leader OS, including its software, design, content, and trademarks, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content.

Your Content

You retain ownership of the content you create using our service. By using our service, you grant us a limited license to process and store your content to provide the service. We do not claim ownership of your discoveries, personas, or analyses.

AI-Generated Content

Content generated by our AI tools is provided to you for your use. However, AI-generated content may not be unique and similar content may be generated for other users.

Privacy & Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Data Security: We implement industry-standard security measures to protect your data. However, no system is 100% secure, and you use the service at your own risk.

Disclaimers & Limitations

Service Availability

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects availability.

AI Accuracy

Our AI-generated insights are based on patterns and data analysis. While we strive for accuracy, AI-generated content should be reviewed and validated before making business decisions.

Limitation of Liability

To the maximum extent permitted by law, Product Leader OS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Termination

By You

You may terminate your account at any time by canceling your subscription and deleting your account through the settings page or by contacting us.

By Us

We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for other legitimate business reasons. We'll provide reasonable notice when possible.

Effect of Termination

Upon termination, your access to the service will cease, and we may delete your data after a reasonable retention period. You can export your data before termination.

General Provisions

Changes to Terms

We may update these terms from time to time. We'll notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

Contact Information

For questions about these terms, please contact us at legal@productleaderos.com

By using Product Leader OS, you acknowledge that you have read and agree to these terms.